About Lattica
A consulting practice built around one idea: distributed work should feel calmer
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Started from a real problem
Lattica began in Kuala Lumpur in 2021, when our founders noticed a pattern: organisations that had moved their teams to remote arrangements were struggling not with the technology, but with the habits. Meetings ran long. Messages went unanswered across time zones. People weren't sure where decisions lived.
The question wasn't "how do we use these tools?" It was "how do we agree on what we're doing together?" That gap — between having the infrastructure and having shared working norms — is where Lattica sits.
We work with teams and organisations across Malaysia and the wider Asia-Pacific region: technology companies, professional services firms, regional NGOs, and multinationals with offices spread across several time zones. What they share is a need for coordination that doesn't rely on everyone being in the same place at the same time.
Our Mission
Practical, people-centred advisory
We don't sell software, impose frameworks, or run programmes that require teams to change overnight. Our approach starts with listening — to what the team finds hard, what already works, and what the organisation can realistically sustain.
From there, we design engagements that fit. Sometimes that's a single facilitated session to establish shared working agreements. Sometimes it's a deeper workflow review, or a broader advisory programme to shape how an organisation runs its distributed workforce over time.
"The goal is always a team that knows how to work together — even when no one is watching the clock."
— Lattica founding principle
How We Think
The values behind our work
Listening before advising
Every engagement starts with time spent understanding the team's specific context. Generic approaches waste everyone's time.
Proportionate change
We only suggest what a team can actually carry forward. A recommendation that requires constant maintenance is a burden, not an improvement.
Written clarity
Good working norms need to be written down and easy to find. We take care with the documents we produce — they need to work independently of us.
Regional understanding
Asia-Pacific organisations have distinct communication cultures and working norms. We don't default to Western playbooks.
Confidentiality by default
What teams share with us stays within the engagement. We never reference clients publicly without explicit agreement.
Building independence
A successful engagement means the team no longer needs us. We build capability, not dependency.
Our Team
The people behind Lattica
Nadia Rahman
Co-founder & Lead Consultant
Nadia spent a decade leading regional operations at a Kuala Lumpur-based technology firm before turning her attention to how distributed teams actually coordinate. She facilitates most of the Ways-of-Working sessions.
Daniel Lim
Co-founder & Operations Lead
Daniel worked with several Asia-Pacific NGOs designing coordination systems for teams spread across multiple countries. He leads the Workflow Review and Operating Model engagements.
Suraya Yusof
Senior Associate
Suraya brings a background in organisational development and has supported teams at both fast-growing startups and established Malaysian institutions. She focuses on leader-facing documentation and facilitation support.
Our Standards
How we hold ourselves to account
Scoped and documented engagements
Every engagement begins with a written scope. Both parties know exactly what is included before work starts.
Confidentiality agreements
We sign NDAs wherever requested and maintain strict information boundaries between client engagements as standard practice.
PDPA compliance (Malaysia)
All personal data collected during engagements is handled in line with Malaysia's Personal Data Protection Act 2010.
Post-engagement review
We ask for structured feedback at the end of every engagement to understand what was useful and where we can improve.
Continuous learning
Our team actively follows developments in organisational design and distributed work research, updating our approach as understanding evolves.
People-first in everything
We don't recommend coordination changes without understanding how they affect the people doing the work. Process serves people, not the other way around.
Our Perspective
Distributed work as an organisational design question
Many organisations treat remote or distributed work as a logistics problem — a question of which tools to use, how to set up video calls, or how to manage attendance. These are real considerations, but they're not where most coordination problems originate.
The deeper question is what the team has agreed — explicitly or implicitly — about how work flows. Who decides what? Where does important information live? How do people signal that they need input? What does "done" mean? In co-located teams, these questions get answered informally over time. In distributed teams, they need to be answered deliberately.
This is the focus of Lattica's advisory work. We help organisations and their leaders think through these questions clearly, write down the answers in a form that can be shared and revisited, and build enough shared understanding that the team can maintain these norms without ongoing outside support.
Our clients are typically mid-sized Malaysian organisations — between 30 and 500 people — with teams spread across multiple locations or time zones. Many have been operating in distributed arrangements for several years and are looking to make the coordination calmer and more consistent. Some are newer to it and want to start with strong foundations. Both are good starting points for our work.
Interested in working with us?
A short initial conversation helps us understand what you're dealing with and whether we're the right fit.
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